Intelligent incident management
If faults are not rectified quickly, they impair productivity. Incidents and faults can therefore be managed efficiently with Thing-it.
Immediate and simple - thanks to problem reporting in the Thing-it app
Fast response - thanks to reporting in just a few clicks
Reliable productivity & efficiency
Mobile workflows
The best way to manage disruptions
Digital reporting of incidents
No matter whether it's a defect, a query or a complaint: Tenants and guests simply report problems directly from their cell phone. The Thing-it app automatically pinpoints the current location. Would you like to provide additional information for the management team? Take a photo, attach it to the ticket and send both together.
Efficient resolutions
In the event of a malfunction, there is no time to lose. With Thing-it, your teams receive new tasks directly on their phone or tablet. Our software guides them to the scene of the incident and provides them with all the information they need. This is efficient problem solving at its best!
Simplified processes
Simplicity is the key to greater efficiency: our digital incident management feature eliminates the need for emails, forms or hotlines. Users recognize a problem, report it, send the information - and your administration team knows exactly what to do. Like you, they can later access and analyze all the data via the Thing-it dashboard.
Incident reports and permit applications
Learn how to provide a homogeneous, user-friendly front end for all employee and tenant processes.
Complete BPMN process modeling
Efficient incident management requires customized solutions. With the BPMN (Business Process and Model) process modeler from Thing-it, you can adapt the handling processes to your individual needs. Tasks are reliably forwarded to the appropriate users, roles and organizations. Would you like to transfer details to systems such as CAFM or ERP for further processing or invoicing? No problem: Thing-it gives you control over every detail of the administration process.
Thinking ahead?
Additional modules for modern offices.
Keyless access to buildings and areas: The Thing-it app enables simple, secure and contactless access control.
Intelligent solutions to efficiently distribute and optimally utilize your parking spaces.
Safe navigation across the entire campus: quickly find who or what you are looking for.
Space for personal belongings:
Book, use and manage lockers via app.
Worldwide customer and partner network
Start now with Thing-it
Contact us today. We will get back to you shortly. You are also welcome to book a demo appointment directly.
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+49 (69) 566086792
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You can rely on Thing-it
Easy integration: Seamless integration into existing systems.
High usability: user-friendliness and intuitive operation.
Strong security standards: Maximum security for your data.